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Title
Text copied to clipboard!Library Clerk
Description
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We are looking for a dedicated and detail-oriented Library Clerk to join our team. The ideal candidate will be responsible for assisting in the daily operations of the library, including cataloging, shelving, and maintaining library materials. You will also be responsible for providing excellent customer service to library patrons, helping them locate materials, and answering their questions. The Library Clerk will work closely with other library staff to ensure that the library runs smoothly and efficiently. This role requires strong organizational skills, attention to detail, and the ability to work independently as well as part of a team. You will be expected to handle a variety of tasks, from checking in and out books to assisting with library programs and events. The successful candidate will have a passion for books and learning, and a commitment to providing a welcoming and helpful environment for all library users. You should be comfortable using library software and technology, and be able to adapt to new systems and procedures as needed. This is an excellent opportunity for someone looking to start a career in library science or for those who enjoy working in a community-focused environment. If you are enthusiastic, reliable, and have a love for libraries, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Assist patrons with locating and checking out materials.
- Catalog and shelve new library materials.
- Maintain the organization and cleanliness of the library.
- Assist with library programs and events.
- Answer patron inquiries in person, over the phone, and via email.
- Process new library cards and update patron information.
- Check in and out library materials using library software.
- Assist with interlibrary loan requests.
- Monitor and maintain library equipment.
- Prepare and distribute library promotional materials.
- Assist with inventory and weeding of library collections.
- Provide basic technical support for library computers and equipment.
- Assist with the preparation of library reports and statistics.
- Handle cash transactions for fines and fees.
- Assist with special projects as assigned.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a library or customer service role preferred.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency with library software and technology.
- Attention to detail and accuracy.
- Ability to lift and carry books and other materials.
- Flexibility to work evenings and weekends as needed.
- Commitment to providing excellent customer service.
- Basic knowledge of library classification systems.
- Ability to handle multiple tasks simultaneously.
- Strong problem-solving skills.
- Ability to maintain confidentiality of patron information.
- Enthusiasm for books and learning.
Potential interview questions
Text copied to clipboard!- Why are you interested in working as a Library Clerk?
- Can you describe your previous experience in a library or customer service role?
- How do you handle multiple tasks and prioritize your work?
- What strategies do you use to provide excellent customer service?
- How comfortable are you with using library software and technology?
- Can you give an example of a time you worked as part of a team?
- How do you handle difficult or upset patrons?
- What do you think are the most important qualities for a Library Clerk to have?
- How do you stay organized and ensure accuracy in your work?
- Are you available to work evenings and weekends if needed?